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Anonymous's avatar
Anonymous
8 years ago
Approved

The Sims 2 Ultimate Collection - problem after Origin update

Hello! Yesterday I launched Origin to play The Sims 2 I got notified of another Origin update. So I updated and clicked to play the game. And since then I can't enter Belladonna Cove location. It se...
Anonymous's avatar
Anonymous
8 years ago
Approved

I did all the steps and after opening the game it disappeared completely. I cannot even pick it. Hm...

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

That is very strange, @Arw165. So Belladonna Cave is not showing in the neighborhood selector at all?

Could you open Documents\EA Games\The Sims™ 2 Ultimate Collection\Neighborhoods and make sure there's still a folder named E001 in there?

Thanks,

-Mai

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    This is how it looks on a screen:

    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      8 years ago

      Hi @Arw165,

      Let's try something different then!

      With the game closed, please, go to Documents > EA Games and move your The Sims 2 Ultimate Collection folder to your Desktop.

      Now, open the game again and check if the neighborhood is back and working. You will notice none of your Sims are in there, but please, don't worry, they are in the folder we just moved to the desktop.

      Let us know how that test goes 🙂

      -Mai

      • Anonymous's avatar
        Anonymous
        8 years ago
        Approved

        Progress - the neighborhood is back and working. 🙂

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