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LadySapphira24's avatar
LadySapphira24
12 years ago

The Sims 2 Ultimate Collection not working on Windows 8

I downloaded The Sims 2 Ultimate Collection onto my laptop today, but every time I start the game, it goes through the intro movie and then freezes. I then have to hold down the power button on my la...
brotherhid07's avatar
brotherhid07
12 years ago

I had this problem, but it solved now...

  1. I just right click The Sims 2 on origin library, then choose Check for Update.
  2. Wait for it until done.
  3. And then it works for me.
  4. I did play it until create family

I hope this can solved everybodies problem too.

I play on Windows 8 64bit, 1336x720 res

  • queenalien's avatar
    queenalien
    12 years ago

    I tried your solution but it didn't work ☹️. I hope this gets fixed soon!

  • Anonymous's avatar
    Anonymous
    12 years ago

    Then you can't get past create a family/sim.

  • Anonymous's avatar
    Anonymous
    12 years ago

    when it freezes it says 'sims 2: fun with pets collection' in which i downloaded sims 2 ultimate collection. i tried check for updates but it didn't work. i have windows 8.1.

    • Anonymous's avatar
      Anonymous
      12 years ago

      i have the same problem than all of you (i have Win8.1), i decided to check the program files and i think that the base game is not installed, apparently the I-LOVE-THE-SIMS key only installs the expansions, i'm not sure if i'm right, but this could explain why when it freezes on the start screen it says "The Sims 2: Fun with pets collection" instead of "The Sims 2: complete collection"

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