EA StaffHello. Im having the same problem as described. I attempted to fix it as you previously mentioned, however, Im still not able to play Sims 2 normally.
The closest I am able to get to having the game run properly is if I run the program as Admin through Windows Vista (Service Pack 2) while using my Integrated Graphics. However, when doing this my graphics are terrible and the gameplay screen flickers no matter what graphics settings I choose.
Do you have any other suggestions on how to resolve this? It's strange that I was able to run it fine before, and then suddenly its just started crashing... I would really hate to never be able to play this game normally again.
EA StaffHi @EA_Mai thank you for your reply! I know this is an old thread, so I appreciate you taking the time to revisit the topic.
Attached is my DxDiag file that you requested. I ran the game as Admin, using Windows Vista (Service Pack 2), and NON integrate graphics (which is what I would preferably like to play with so my game doesn't look like mashed potatoes haha).
The game crashed before I was able to select a neighborhood. It may be worth noting that I am sometimes able to move further into the game, however, it will still usually crash while trying to access CAS or the neighborhood, or when clicking the Main Menu icon.
Hello mai!
i've tried to do what you said on previous comments but my CAS still doesnt work, do you have any idea what i could do?
My pc is kinda crappy but it Works fine with ts3 and ts4 ( used to work fine with CD ts2, but i have never tried that on Windows 10)
ps: i have very recently rebooted all my pc back to the default settings and erased everything.
Hello! I'm also having some issues getting Ultimate Collection to work on my laptop.
After lowering the graphics options in the game and changing the game to play in XP service pack 2, I can now start creating a sim, but it doesn't last and will crash before I can complete the sim. And cannot create in Body Shop, it opens but crashes when I click to create a sim. I tried to lower the color mode to 8-bit and this did not work. I can build houses but not create sims.
My laptop has an Intel(R) HD Graphics 3000 card and is Windows 10 Pro.
Here is my dxdiag:
Could you PLEASE assist me with the same issue? I am on Windows 10 Pro & have run the game compatibility in Windows XP, 7, 8, & Vista (with reduced color) and I already play in windowed as well. I can play mostly fine with the exception of CAS. I have only been able to make it through once without a crash! I NEED TO PLAY THIS AGAIN please advise!
Hello @EA_Mai are you still helping people with this issue? I have been playing Sims2 for many years and bought all of the expansions and extra content packs when they were new.
In the last month is has just started crashing a few times an hour. This is a real shame after putting so much money into it.
(I tried Sims3 but just did not like it)
Please can you help? Thanks!
