Forum Discussion

Rising Novice

7 years ago

The Sims 2 ultimate collection origin keeps crashing (Windows 10) FEB 2018

Recently I have been wanting to play Sims 2, I managed to get it working few months back and tried to come back to it however it keeps constantly crashing, sometimes it crashes during the loading scr...

EA_Mai

EA Staff

7 years ago

Hi @Ragrup,

Would you be willing to share a dxdiag of your computer with us so I can take a look to the technical information about your computer? If so, you can find instructions on how to get it here: https://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-PC-Only/td-p/1049584

Have you tried to play the game in windowed mode? That might help with the graphics.

Good luck!
-Mai