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Jozo7O's avatar
Jozo7O
Rising Novice
8 years ago

The Sims 2 ultimate collection origin keeps crashing (Windows 10) FEB 2018

Recently I have been wanting to play Sims 2, I managed to get it working few months back and tried to come back to it however it keeps constantly crashing, sometimes it crashes during the loading scr...
Anonymous's avatar
Anonymous
8 years ago

Hello!  I'm also having some issues getting Ultimate Collection to work on my laptop.

After lowering the graphics options in the game and changing the game to play in XP service pack 2, I can now start creating a sim, but it doesn't last and will crash before I can complete the sim.  And cannot create in Body Shop, it opens but crashes when I click to create a sim.  I tried to lower the color mode to 8-bit and this did not work.  I can build houses but not create sims.

My laptop has an Intel(R) HD Graphics 3000 card and is Windows 10 Pro.

Here is my dxdiag:

  • Ragrup's avatar
    Ragrup
    8 years ago

    @EA_Mai did you have an opportunity to look at my DxDiag? I am still unable to play the game. I have even reimaged/ reset my computer without any luck.

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