Hello! I'm also having some issues getting Ultimate Collection to work on my laptop.
After lowering the graphics options in the game and changing the game to play in XP service pack 2, I can now start creating a sim, but it doesn't last and will crash before I can complete the sim. And cannot create in Body Shop, it opens but crashes when I click to create a sim. I tried to lower the color mode to 8-bit and this did not work. I can build houses but not create sims.
My laptop has an Intel(R) HD Graphics 3000 card and is Windows 10 Pro.
Here is my dxdiag:
