I've contacted technical support about this issue months ago and never got a response or a solution. I tried the other suggestions what to do when a game won't launch and instead takes you right back to origin and that didn't work.
@musicvibezz Please go to Documents\EA Games\The Sims 2 Ultimate Collection\ and delete Groups.cache and Accessory.cache files, then try launching the game.
Let me know if that fixes it.
Right after I downloaded a free app removal EA resolved itself. So I guess EA was just down since I didn’t get a chance go try out the app removal. Thanks for the suggestion it makes more sense now.
@Tremayne4260 I wanted to put this out there in case someone missed it.
I found this by accident on Answer HQ a short while ago, EA Cade had posted it back in January [Workaround] Running The Sims 2 on Modern PCs - Answer HQ (ea.com)
I tried the steps outlined in this post, and it worked! I got the Sims2 to run again. Can't wait to play again. It's been forever. Thanks to you for all of your help, and a very special thanks to EA Cade. I hope that this news helps others.
Hello,
When I go there, I don't see any groups.cache nor Accessory.cache files?
:/
