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ShieldPearl's avatar
ShieldPearl
9 years ago
Solved

The Sims Deluxe Edition not opening on Windows 10

Hello, I have been trying to run The Sims Deluxe Edition on my Windows 10 computer. However, when trying to run it, nothing happens. It opens the little window where you can click play and then selec...
  • EA_Mai's avatar
    EA_Mai
    9 years ago

    Hi @ShieldPearl,

    Unfortunately, The Sims Deluxe edition doesn't usually work properly with new versions of Windows. I suggest you to get in contact with one of our Advisors. I can't assure you they will be able to help, but it's worth to try.

    You can contact support through the EA Help site.

    Good luck,

    Mai

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @ShieldPearl,

Unfortunately, The Sims Deluxe edition doesn't usually work properly with new versions of Windows. I suggest you to get in contact with one of our Advisors. I can't assure you they will be able to help, but it's worth to try.

You can contact support through the EA Help site.

Good luck,

Mai

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