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Can3494's avatar
Can3494
Rising Newcomer
4 hours ago

The Sims: Legacy Collection Won't Launch on Steam!

Hello everyone,

I purchased The Sims: Legacy Collection on Steam, but I’m facing a major issue when launching the game. When I click the "Play" button, the game seems to load momentarily, but it immediately crashes back to the desktop. I just can't get it to start.

To fix this, I have tried the following methods:

  • Changed compatibility settings.
  • Ran the game as an administrator.
  • Verified the integrity of game files via Steam.
  • I disabled my antivirus software.
  • Ran Steam as an administrator.

None of these worked, but I managed to launch the game by adjusting some settings in the Nvidia Control Panel. However, I have to repeat this process every time I launch the game, which is frustrating. I want the game to open directly from Steam without any extra steps.

Additionally, I encountered a minor bug. While playing, a burglar tried to break into my house, the burglar's music played, but the burglar appeared for only a second and then disappeared. It seems like NPCs are not properly loading into the game.

Has anyone else experienced this issue? If someone has found a permanent fix, please share! It looks like EA needs to release a patch for this, but for now, I’m looking for community solutions.

Thanks in advance!

1 Reply

  • Same issue here unfortunately even though updated and installed to all the right graphics and what not for nvidia, just get an error messaging isn’t supported, seen other threads with the same even after they did an update, can’t even play! 

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