mate54
3 years agoHero+
The Sims Medieval - Registering the game on Origin/EA App
If you own a disk version of The Sims Medieval and have tried to register it on Origin or EA App, you might have been greeted with the following error:
We're sorry, this code cannot be redeemed here. Please redeem your code at the following site: https://www.thesims3.com/myAccount.html.
Unfortunately, the error message points you to the incorrect website, which is used for redeeming The Sims 3 bonus content, and requires 16-digit codes, while The Sims Medieval has a 20-digit code.
To register The Sims Medieval and access your digital download, please follow these steps:
- Visit thesims3.com.
- Using the Login button on the top left, log in to The Sims 3 website using your EA Account login details. They should be the same as your Origin / EA App login, as this will determine which account the game is registered on.
- Once logged in, scroll to the bottom of the page and look for the Register a Game button, or visit this link.
- Enter your Sims Medieval code in the 20-digit field, then click Register.
- Refresh your Origin / EA App library, and your game should be available for download.
If you also own The Sims Medieval: Pirates and Nobles Adventure Pack, it should be redeemable directly on Origin / EA App. The error above only applies to the base game.