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barondespireal's avatar
barondespireal
New Rookie
9 years ago
Solved

The Sims Medieval makes my computer crash

So, I can't even play the game. After the startup cutscene, I can see the start menu for a split second before my computer abruptly shuts down completely, then restarts on his own. It pretty much ...
  • barondespireal's avatar
    barondespireal
    9 years ago

    So I finally managed to launch and play the game. All I did is reinstalling the game, shut down some useless programs and launching the game.

    As I can clearly hear "cool whine", especially in the menus,  it had indeed something to do with overheating, as the game tries to run the Sims too fast. The game had a pop-up explaining it doesn't recognize my graphics card, which can also explain the issue. I maxed out the graphics options and it got better.

    I have yet to know what exactly caused the problem to stop (my guess in on the DVR option of the Xbox app for Windows 10), but at least I can play now !

barondespireal's avatar
barondespireal
New Rookie
9 years ago

So I finally managed to launch and play the game. All I did is reinstalling the game, shut down some useless programs and launching the game.

As I can clearly hear "cool whine", especially in the menus,  it had indeed something to do with overheating, as the game tries to run the Sims too fast. The game had a pop-up explaining it doesn't recognize my graphics card, which can also explain the issue. I maxed out the graphics options and it got better.

I have yet to know what exactly caused the problem to stop (my guess in on the DVR option of the Xbox app for Windows 10), but at least I can play now !

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Glad to read that @barondespireal! :eahigh_file:

I hope you are enjoying the game, thanks for coming back to tell us how you solved it, someone in the future might find that information useful! 😉

-Mai

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