Community AdminWe discontinued the Online Pass which means that you don't need them for EA games anymore. It is possible that you still have to download the Online Pass from the Xbox Marketplace, but it won't cost you anything.
Please read more about that here:
https://help.ea.com/article/online-pass-has-been-discontinued
Please read here how to re-download your Online Pass in case it gets corrupted:
https://help.ea.com/article/how-to-re-download-your-online-pass
Hello I play on ps3 and I play Sims 3. I downloaded the online pass but it doesn't work. Is there a way I can make it work
@CrysBlu512 , you'll need to contact EA Help Support directly by calling them. They can give you further details.
