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This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
you should not have been able to remove part of the building
but Sim Springs is bugging out right now
Contact support
Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the page- @jijichuu me too. Could you solve it?
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