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Kdhunter39's avatar
Kdhunter39
Newcomer
3 months ago

Did not get all my adult sims pjs in my purchase

Pajamas package I did not receive the adult pajamas and I want my money or someone needs to tell me something soon

1 Reply

  • This is not support, we can not give you your money back

    Do you have a screen grab of the package you purchased?

    Did it include Adult PJs or were they for Seniors?

    Have you checked the wardrobe?

    Have you tried to "restore purchase" Green ... button > info> restore purchase

    Have you tried to restore purchase in the store you used? App store (Apple) Google Play (Android) Amazon (Kindle Fire)

     

    Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
    Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay

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