Forum Discussion

SummerSkye10's avatar
SummerSkye10
3 years ago
Solved

Game won't open

It's been six weeks snd and my game won't open. How do I submit a ticket?
  • minicha-em's avatar
    minicha-em
    3 years ago

    There's a pinned post here


    Pretty much the same info as this


    Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
    I personally can not sign in with chrome or safari, so you might need to try different browsers (I use Edge)
    Or contact support via FB or Twitter, links are at the bottom of the page

    This Forum is provided by EA but is designed as Player helping/advising other Players.

minicha-em's avatar
minicha-em
Hero+
3 years ago

There's a pinned post here


Pretty much the same info as this


Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome or safari, so you might need to try different browsers (I use Edge)
Or contact support via FB or Twitter, links are at the bottom of the page

This Forum is provided by EA but is designed as Player helping/advising other Players.

SummerSkye10's avatar
SummerSkye10
3 years ago

Thank you. That information is helpful!

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