Forum Discussion
minicha-em
5 years agoHero+
Double check that all sims have left
Hardclose and restart game
If that do not work, contact support
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much more for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome, so you might need to try different browsers
Or contact support via FB or Twitter, links are at the bottom of the page
- 5 years ago
Thanks so much for help . I contacted support already. As I have tried every method, I think it is a bug. :-)
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