Horses stuck in wall of stable
Tech support says open ticket, but when I try, it keeps bringing me to known issue article and I can't submit anything to get it fixed. Assistance?
Forum Discussion
@kita1078 Ok, let try this - Ill take a screenshot of every steps and you tell me where you see things differently. If you could take a screenshot as well it would help.
- I go to https://help.firemonkeys.com.au/hc/en-us/requests/new?ticket_form_id=46384
- Fill in Player ID:
- After selecting continue filling in details:
- After selecting continue:
- After continue:
- After hitting submit I get the following as I am not logged in:
Where are we going wrong 🙂 ?
That end part is something new. Did you get an email like it said in the top of that last screenshot?
- ApprovedMy horse is still stuck and I am not able to submit anything. Any suggestions?
- Approved
Hi @kita1078,
Can you try to submit the report using a different browser to see if it works? Because the only solution for a stuck horse is to contact support. :/
When that happened to me, I exited the game and then rebooted my iPad. Horse back in the field and no further problems.
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