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Anonymous's avatar
Anonymous
9 years ago
SolvedApproved

I unable to go back to the park even the puppy is floating at the park.

It says the pet cannot move to out of their home if the person does not set down the pet. What is happening? How to solve? 
Anonymous's avatar
Anonymous
9 years ago
Approved
In the Puppy Odyssey mission, the dog hung in the park. It did not improve after the update. What should I do?
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @seymapolat58,

Sadly, if you are having this issue, the update won't fix it. You need to contact support so they can help you with your puppy. Follow the instructions in this article to learn how to contact Firemonkeys support team 😉

Once fixed, as your game is updated, you shouldn't have this issue ever again. 

-Mai

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