Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Solved

Lost Neighbors - Fresh install and still no neighbors

So, I was having issues with the party boat not connecting. After researching, I took the following actions: 1. Check login screen Go to your Account Management screen to see if your Facebook profi...
  • minicha-em's avatar
    minicha-em
    5 years ago

    @f78551f1e872ed9f 

    This time it is on FB

    FB did a purge of inactive neighbours

    log out of FB

    Ask your friends to log in to the game

    log back in

    If your friends do not log into the game, they won't show

    If you have issues contact FB support

minicha-em's avatar
minicha-em
Hero+
5 years ago

@f78551f1e872ed9f 

This time it is on FB

FB did a purge of inactive neighbours

log out of FB

Ask your friends to log in to the game

log back in

If your friends do not log into the game, they won't show

If you have issues contact FB support

renateczka's avatar
renateczka
5 years ago
@minicha-in It isn't a truth, that inactive players were dismissed. The problem is regarding all games, disappeared there are also active players. The problem is after the page Facebook. Unfortunately their support isn't answering notifications.
  • cofmann's avatar
    cofmann
    Icon for DICE Team rankDICE Team
    5 years ago

    Hey @renateczka  this would be a Facebook issues and outside of our support. 

    So we can only recommend that players reach out to Facebook support regarding this. 

    Recommend to try what @minicha-em said above.

    Closing the topic as it an really old topic. 

    Thanks. 

    /Atic 

About The Sims FreePlay

Join Simmers like you, discuss your time with the game, and find fixes in The Sims FreePlay official community.5,547 PostsLatest Activity: 14 minutes ago