Check with Firemonkeys, I'll link it below
Also check with whoever makes Cooking Frenzy and Homescapes
And the store you used to download the additional games Apple, Amazon or Google
I think this is an approved third party thing, so they might not be able to help you
I have not done this for Sims Freeplay but I have done it in other games
My experience is that you seldom get the reward, even after restart
To me it is not worth it, games I have no interest in playing, taking up space on my device and taking hours to play to get a measly reward
Sure, 60 LPs seems a lot but if it takes you 60 hrs, it's 1 LP per hour and you can get more completing the Cooking Hobby over and over again, using 4 Sims on a 1 min cycle
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome, so you might need to try different browsers
Or contact support via FB or Twitter, links are at the bottom of the page
