Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

Poor graphics on iPhone 8 Plus

I just upgraded to an iPhone 8 Plus from an IPhone 6s. Everything works fine on the phone including other games except Sims FreePlay. The graphics are now extremely crude, no textures or details etc. ...
  • Anonymous's avatar
    Anonymous
    9 years ago
    Mai, the App Store updates seem to have fixed the problems (in two separate updates). Thanks
Anonymous's avatar
Anonymous
9 years ago
Hello Mai, do you guys have a time estimation of when the problem will be rectified? I’ve been experienced this problem as well since I purchased the iphone 8 last Saturday. I love this game and hope to be able to play again soon!
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @neezyduzit @dewamann @karissaamueller

@neezyduzit Welcome! I'm reading this a bit late.

If you go to the App Store, you should all be able to download a new version of the game. Could you please install that version and let us know how it goes? 🙂

Thank you!

-Mai

  • Anonymous's avatar
    Anonymous
    9 years ago
    Mai, the App Store updates seem to have fixed the problems (in two separate updates). Thanks
    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      9 years ago

      Thanks for confirming it, @dewamann, and for your patience while it was being fixed.

      Enjoy the game, and your new phone! :eahigh_file:

      -Mai

About The Sims FreePlay

Join Simmers like you, discuss your time with the game, and find fixes in The Sims FreePlay official community.6,152 PostsLatest Activity: 2 days ago