More details: I'm on IPad 3 IOS 6 and on level 28 of the game, i have one three-level house, 8 two-level houses, two one-level houses , an other house and a business in construction. I think i have 16 sims... And it shuts down each time i try to open the app. The problem started to occur yesterday...
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7 Replies
Do you have internet connection? Or are you running some program on the background? Try turning your Ipad off and on, make sure you have internet connection and turn off any programs that you may have running on the background and try again.
Thank you for your reply 😕mileyhappy:
I'm sorry i forgot to say what i've tried...
I tried to launch it after turning my Ipad off, after that i tried again but this time closing all the apps and it still didn't work.
And my internet connection was on. I tried again this morning and it still didn't work.
Are you using wifi or 3G connection? Try switching if you have both options available. Also is it happening only in one place? What I mean is are you trying using only the internet connection in your house or have you tried elsewhere like at work or school, friend's / family house?
It's becoming a common problem. Mine won't open either. I haven't been able to get into the game for a week now. If you look on the internet, lots and lots of players are reporting this problem. Apparently, if you didn't back up to the cloud, it seems there is no recourse to get your game back. If you find out otherwise, please let me know. I am so disappointed and don't want to have to start my game all over.
- If you have a facebook account, I suggest you go to The Sims Freeplay page, there's a tab there that says Support and I've noticed that they have actually been replying to the issues that people have been posting there.
