I had the exact same problem and I was unable to complete the quest because of it. I had used up about 50 life points before that and was planning to use more to make sure I could finish the quest. But I couldn't do that without being able to start that goal and time ran out. When I try to go submit a request for help the page won't load properly so I can't even get help for the problem. I would have finished if this hadn't happened and I'm pissed off that I wasted all those life points without getting anything out of it.
