Sir Moleons Savings

I have recently hit 3/3 of the Sir Moleons Savings and I made a purchase on Saturday 28th Feb and I still haven't received those funds, I have also made a purchase today on Tuesday 3rd March for the 1.948.500 coins and haven't received these either, Both payments have gone through, I got a congratulations these have been added to your wallet along with 50 VIP points, But nothing is in my wallet and I still have 6 VIP points. I have contacted EA and received nothing back from them. This is very disappointing.