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u0npbwshkzsw's avatar
u0npbwshkzsw
3 years ago

Take a Hard Look in the Mirror - Love & Treasure Quest

On the island, the villa home is not loading (didn't even realize there was supposed to be something there until Mirror task) so I am unable to complete that task to progress the quest forward. No op...
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 years ago

Hey again everyone! @u0npbwshkzsw @mathildelfn @0bf0870dfb5d9079 

The team is looking at this issue and would like to gather some User IDs. Could you send me your IDs in private message if you are still experiencing this issue? Here is how you can find your User ID:

  1. Go to The Sims FreePlay Menu (tap the blue "..." icon)
  2. Your ID will be at the bottom of this screen.

If your Player ID is "1", please ensure that you have connected your game to the Cloud Servers by logging in to a Social Media account.

In advance, thank you very much!

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @0839742b7f0bdcb3 Thank you and thanks everyone else who sent me the IDs! Don't hesitate to send more if you are also affected!
    • Bladsieboy's avatar
      Bladsieboy
      2 years ago

      Hi I am having the same issue, how do I send @EA_Cath a direct message with my user id?

    • Bbb359's avatar
      Bbb359
      2 years ago
      @EA_Cath Hey I've been having the same issue but I can't seem to find private messages on here
      • rekka2795's avatar
        rekka2795
        2 years ago
        U should be able to now that uv commented if you are new user. Click on EA_cath’s name on one of her comments and dm her

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