Forum Discussion

u0npbwshkzsw's avatar
u0npbwshkzsw
2 years ago

Take a Hard Look in the Mirror - Love & Treasure Quest

On the island, the villa home is not loading (didn't even realize there was supposed to be something there until Mirror task) so I am unable to complete that task to progress the quest forward. No op...
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 years ago

Hey again everyone! @u0npbwshkzsw @mathildelfn @0bf0870dfb5d9079 

The team is looking at this issue and would like to gather some User IDs. Could you send me your IDs in private message if you are still experiencing this issue? Here is how you can find your User ID:

  1. Go to The Sims FreePlay Menu (tap the blue "..." icon)
  2. Your ID will be at the bottom of this screen.

If your Player ID is "1", please ensure that you have connected your game to the Cloud Servers by logging in to a Social Media account.

In advance, thank you very much!

asrri65hdhp8's avatar
asrri65hdhp8
2 years ago

Pls help.. I have the same problem. Pls see attached screenshots

ID: (removed)

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @asrri65hdhp8 Hey, I have received your DM, thank you! That's very helpful for the teams.

    By the way, I have removed your ID and the screenshot showing it from your message since those are considered private information, and we can't leave them in public. 🙂
    • Leahcarroll23's avatar
      Leahcarroll23
      2 years ago

      Hi, i am having the same problem can you fix this for me ? thanks 

      • EA_Cath's avatar
        EA_Cath
        Icon for Community Manager rankCommunity Manager
        2 years ago
        @Leahcarroll23 Hey there, I got your DM with your player ID, thanks a lot! The teams are looking into this issue at the moment.
    • asrri65hdhp8's avatar
      asrri65hdhp8
      2 years ago

      Hi! Is there an update about the issue? I'm stuck and in my game

About The Sims FreePlay

Join Simmers like you, discuss your time with the game, and find fixes in The Sims FreePlay official community.5,981 PostsLatest Activity: 3 hours ago