Forum Discussion

u0npbwshkzsw's avatar
u0npbwshkzsw
3 years ago

Take a Hard Look in the Mirror - Love & Treasure Quest

On the island, the villa home is not loading (didn't even realize there was supposed to be something there until Mirror task) so I am unable to complete that task to progress the quest forward. No op...
floyd3283803's avatar
floyd3283803
2 years ago

Hi there, I'm having the same issue with the Island Mirror quest.  My email is [edit: email address removed], I'm not sure how to get my ID as it's telling me I'm in the middle of another thing at another location?  I don't know... 

A little help?

Thank you!!

EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 years ago
Thank you to everyone who has sent me their player ID. The teams don't need them anymore but they were very helpful!

At the moment we don't have more details to share except that the teams not wanting more players ID is a good news, it means they are able to verify the issue. We don't know when exactly, but we know that a fix is coming.

Thank you all for your patience!
  • fguuzr197d5g's avatar
    fguuzr197d5g
    2 years ago

    Please help me, Cath! I sent you my player ID because i'm stuck for days!!!

  • fguuzr197d5g's avatar
    fguuzr197d5g
    2 years ago
    @EA_Cath please help me Cath!! I sent you my user ID huhu I'm still stuck! Please help
  • worjessika's avatar
    worjessika
    2 years ago

    I just sent you an email . I'm having this same issue and I can't progress in the game without the villa . I also just spent money for LP right before this and I don't want to start all over . 

  • f1u41hjqqvih's avatar
    f1u41hjqqvih
    2 years ago
    @EA_Cath hello! this seems to be an generalized problem and people from reddit are also commenting on the bug. people have had this bug for months. can we get an estimative for a solution? thank you.
  • MessySoRandom's avatar
    MessySoRandom
    2 years ago

    I’m sorry I don’t understand what having our ids does to help? A lot of ppl are having this issue. My sister and I, everyone here and on other sites, for all of us to pm you specifically with all our names is a lot of messages. It’s a game thing thing not a Gamer ID thing. Not counting we all are using different devices to play on.

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