Forum Discussion

u0npbwshkzsw's avatar
u0npbwshkzsw
3 years ago

Take a Hard Look in the Mirror - Love & Treasure Quest

On the island, the villa home is not loading (didn't even realize there was supposed to be something there until Mirror task) so I am unable to complete that task to progress the quest forward. No op...
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 years ago

Hey again everyone! @u0npbwshkzsw @mathildelfn @0bf0870dfb5d9079 

The team is looking at this issue and would like to gather some User IDs. Could you send me your IDs in private message if you are still experiencing this issue? Here is how you can find your User ID:

  1. Go to The Sims FreePlay Menu (tap the blue "..." icon)
  2. Your ID will be at the bottom of this screen.

If your Player ID is "1", please ensure that you have connected your game to the Cloud Servers by logging in to a Social Media account.

In advance, thank you very much!

Snifferboy67's avatar
Snifferboy67
2 years ago

Hi, how can i send you in private my ID? I have the same problem. I've uploaded my Data to the Cloud.

Thank you for your Service!

  • kpvn68e93lga's avatar
    kpvn68e93lga
    2 years ago

    hi im having the same problem, how can i fix it?

  • axkxjkk62ssk's avatar
    axkxjkk62ssk
    2 years ago

    Email the Firemonkeys. That's where I sent the issue. Or look at the info in the game. You will see online support or help in there. I just search in the internet on where their site is 

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