I personally have issues with connecting to Firemonkeys server too
I can not use my regular browsers chrome or safari
I tried Edge and it worked on that, maybe it works on other browsers as well
I know it works on chrome for some, but not for me
TL;DR try another browser 🙂
I got a reply from Firemonkeys today. The agent told me that he was unable to give me the prizes that failed to appear in my inventory, but has offered me in-game currency as compensation. Should I just accept the offer?
Sorry to hear that they could not give you the items, I do not understand why they could not give them to you
You will get another chance to get the items, I unlocked the gingerbread furniture during the chocolatier crafting event and that will return at some point
It is up to you if you want to accept their offer or not, it is better than nothing but not what you wanted.
I'd probably take it but I am not you and it is not my game, so I can not tell you what you should do.
Thank you for your prompt reply. Yeah, I do not understand either. I just thought I'd ask your opinion on whether or not I should take the offer since you have received missing prizes in the past, so you might know things that I could ask them or tell me whether or not I should push the issue. Thank you for letting me know about there being other chances to get the items. Since that is the case, it would be better to just accept the offer.
Thank you for all your help! I really appreciate it! 😃
