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krecha_ae's avatar
krecha_ae
New Traveler
9 years ago
Solved

workstation locked (Sims Freeplay)

I think that appeared for the first time on some marketplace event when I was helping courier. Despite of the fact that noone was using training center, when I tried to help one sim which needed it,...
  • EA_Mai's avatar
    EA_Mai
    9 years ago

    Hi @krecha_ae,

    Thanks for giving us a detailed explanation of the issue and what you have tried so far. I'm sorry to read the troubleshooting you already tried did not help. Let's try something different, ok?

    Could you try to restart your device completely?

    In case that doesn't help, please, tell us if you are playing in Android or iOS. Do you play logged into Facebook?

    Thanks, 

    -Mai

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @krecha_ae,

Thanks for giving us a detailed explanation of the issue and what you have tried so far. I'm sorry to read the troubleshooting you already tried did not help. Let's try something different, ok?

Could you try to restart your device completely?

In case that doesn't help, please, tell us if you are playing in Android or iOS. Do you play logged into Facebook?

Thanks, 

-Mai

Anonymous's avatar
Anonymous
9 years ago
I am having the same issue. Rebooting did not assist. I am logged into Facebook, have the latest update for the app, and am on an iPhone. It is occurring at the police station.
  • martha4858's avatar
    martha4858
    9 years ago

    @LeRabbitt

    @krecha_ae

    Here are a couple of things I've done to fix this issue. I've assigned the sim to a different workstation and when they are finished then I assigned them to the original workstation. The other thing I've done is not assign them to any workstation go to a sim in another part of the game and then go back. This one does not always work, but the first suggestion usually does. 

    • Anonymous's avatar
      Anonymous
      9 years ago

      Yes, I usually do the same. I leave to visit another sim in a different part of the game, and then return and I no longer have this issue.

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