Can't Uninstall Kit
I brought some kits a few months ago. I had no idea that the kits messed up gameplay. I brought the kits through marketplace using moola. I thought yall fixed the issues with the kits so i tried adding them back one by one. I started with one but it didnt work. I went to the EA app to uninstall it but it says i havent purchased it. But when I open the game, it says I have it and it is downloaded. Now i can't fully play my game because the kit is messing up my game. There are at least 4 kits i cant use because yall havent fixed the issues. Please help me uninstall and at this point i want a refund for the kits i cant even use.
Hey LoveBlackSong83,
Just to clarify, if you purchased the kit using Moola through the Marketplace, that purchase would not be reflected in the EA App. We do have a thread for that here, if you'd like to join in: Kits purchased from Marketplace don't appear on EA app.
If you'd like to uninstall the kit, you can do so under Marketplace > My Collection > Manage Storage.
Let us know if you've tried doing so and are still facing difficulties. Thanks!
