Fresh Picked Kitchen showing as unowned
I KNEW there’s something wrong with this pack… anyway mine is still not properly shown as owned on both EA app and Marketplace despite all the troubleshooting.EA_mplsnow EA_Solaire
Forum Discussion
2 Replies
EA_mplsnow Thank you for finally taking notice of my issue. I already tried to repair the game, deactivate and reactivate this pack in Marketplace, uninstall and reinstall it in Marketplace, and clear EA App cache. So far none is working. I also tried to contact live support twice and the last time I checked the team still hasn’t responded to the report my agent submitted. At this moment I really don’t know what else I can do to fix it. I’d be really grateful if you could help me with this.
EA_mplsnowCommunity Manager
Hey Airakale,
I've split your reply out from the thread it was in (Missing Maker Pack Fresh Picked Kitchen) as it's a bit different.
Can you let us know which troubleshooting steps you've tried so far, so we don't suggest something you've already tried?
Generally speaking, if your remaining Maker kits are appearing just fine, it'd be best if you connect with our live support team so they can take a look at your account entitlements and make sure everything looks good there.
