Forum Discussion
emilyedk
8 days agoSeasoned Newcomer
I do not recall, it's been a few days. I see all my other kits and packs, all I remember is it was a build and buy pack that cost 500 moola. A ticket was put in and it says it's been closed with no resolution. Kinda upsetting. (case#241439309)
EA_Solaire
Community Manager
7 days agoemilyedk In that case you'd need to speak with live support so they can look over your transaction history with you and verify which kit you've purchased- here on the forums we aren't able to access your account details to investigate further.
Please submit a new help request on the site here to start a live chat with support on this.