Missing purchased Maker Kit
(I'm sorry if this is under the wrong forum section, had no clue where to put this and if this would be considered a bug, and I have only used this forum once.)
I am missing a creator kit I purchas...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHannahsims4geek Thanks for checking! In that case, we would need to get you with the live support team so they can look over your purchase history a bit further- here on the forums, we can't access any of your billing or account information to take a look.
Try submitting a new help request here so live support can go over all your purchases with you in Marketplace and see what's happened with this kit. You can also attach this forum conversation when you reach out there so the team has a bit more information to reference on this.
Thank you so much for this reply! It’s made me more hopeful in finding it! I will open a new case and reference this forum, and will reply with any updates! Thank you again for the helpEA_Solaire ! 😊
