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Meg1490's avatar
Meg1490
Rising Newcomer
11 days ago
Solved

Moola went to PC account instead of PS4

purchased some MOOLA today and it went on a PC ACCOUNT instead of my PS4 account. Any help retrieving my MOOLA 

[CM edit - descriptive title]

ea app
missing content
  • EA_mplsnow's avatar
    EA_mplsnow
    11 days ago

    Hey Meg1490​, 

    Sorry to say, but I'm afraid Moola can't be transferred across platforms.

    If you'd like to have Moola on your PS4 account, you'll need to purchase it in the PlayStation Store through Marketplace. We have more information on how to purchase Moola in this guide, if you'd like to learn more. Thanks! 

2 Replies

  • Meg1490's avatar
    Meg1490
    Rising Newcomer
    10 days ago

    Yes just found this out yesterday I’m out of money with no refund for something I can’t use 

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hey Meg1490​, 

    Sorry to say, but I'm afraid Moola can't be transferred across platforms.

    If you'd like to have Moola on your PS4 account, you'll need to purchase it in the PlayStation Store through Marketplace. We have more information on how to purchase Moola in this guide, if you'd like to learn more. Thanks! 

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