Solved
Youth accounts can't see marketplace on PS5
We just started playing Sims 4 on PS5 with no EA accounts set up previously. Our 2 youth children aren't able to see the Marketplace when they play the game and get to the home screen. It's never ask...
Hi there Botiger4
Due to the online restrictions for underage and child accounts, an underage PSN or EA account would not have access to the Marketplace to purchase packs or claim the free kits.
While we can't remove those underage restrictions, you can reach out to PlayStation support here to explore some other options on this.
