Re: [Fixed] - Wood Paneling Disappeared upon update
Here are the most recent news about this issue:
https://twitter.com/SimGuruAlana/status/1293391327195828226
Hey Simmers, compensation for players who lost the Eco Retreat Salvaged Wood Panelling walls will be processed around 4PM AEST 12 August. You might see a strange message saying that your account is used elsewhere, fear not, it is us putting the money in your account! pic.twitter.com/ffuq45kLjU
— SimGuruAlana (@SimGuruAlana) August 12, 2020
https://twitter.com/SimGuruAlana/status/1293391329402052609
You should also get an in game messages to tell you more about it. We're sorry again for the mix around and thank all our players for their patience while we worked through this.
— SimGuruAlana (@SimGuruAlana) August 12, 2020
https://twitter.com/SimGuruAlana/status/1293706831643074561
The known affected players are those who have submitted support tickets and provided their Player ID's.
— SimGuruAlana (@SimGuruAlana) August 13, 2020
So, if you havent already, you should contact an EA advisor. You can read here how to Get help in The Sims Mobile.
It is also possible to contact EA Help on Twitter or Facebook
