Recent Discussions
Whiteboard from Treasure Hunt crashes in parties
Although this was likely reported the during the first run of the "New Class Who Dis" Treasure Hunt, if anyone clicks on the Mastermind's Canvas White Board during a party, the game freezes except the music and they need to close and restart the app. Outside of parties, the board only has options to doodle on the board or erase it, but there are no animations. This is disappointing because I bought the Expedition Pack with plans to add another floor to my recreation center so I can add a conference room, but now I'll need to remove the board before parties. ScottSimoleons 🟥🟨🟩🟦🟪ANANSI’S AGELESSA BODE MISSING
I had been playing with my ios ipad when my Anansi’s Ageless Abode, fully furnished btw, had disappeared. I had purchased it and now its gone. I keep trying to get EA support but they keep thinking im playing on Sims Freeplay when im using The Sims Mobile (TSM). This has been very frustrating and i just want my home back with all its stuff.
Progress lost, items gone
I alternate between iphone and ipad, and its been working fine until today. Was building my house and putting in my expensive furniture/stuff that I already own, and suddenly when I open the game again, all progress is lost AND i can’t find any of my items in my storage. It’s like it vanished into thin air, but my simoleons or simcash show that I did spend on those items already. any advice??? Super bummed.
Baby quest
Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pixel 6 OS Version 12 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Check my quest it shows baby 101 but click on my partner and it doesn't work What do you expect to see? It go to the next option in the quest Connection Type Wifi Please select your region North America Country When I finished baby 101 it still showed that I need to do it and when I click on my partner it is not an option to do.Purchase problem
I purchased a bundle 6 days ago where I was supposed to recieve 350 simcash over 7 days which I have not recieved I've filled out 20+ tickets have spoken to loads of agents who have done nothing accept telling me I need to fill out more tickets and telling me to contact the mobile department which I have with no response really why is getting support so difficult and stressful please can you fix thisCompra de recompensa
Fiz uma compra no jogo ontem e não entrou as recompensas: Paguei R$20 nesta oferta e não recebi nada e o suporte não me ajuda em nada!!!! Aprimoram. Oficina Ecológica 3, esse era o nome da oferta e nela vinha 1000 tampinhas ecológicas, 1500 de notinha verde, 15000 moedas douradas, 1 cadeira e 1 vestidoUrgent Issue with Sweet Treats Showdown – Request for Fix or Compensation
Hello EA Support Team, I have been playing The Sims Mobile for about two years, and I keep experiencing the same recurring issue during the Sweet Treats Showdown event. I’ve contacted support before, but unfortunately, the problem still hasn’t been resolved, and it is becoming very frustrating—especially since I also spend money on the game. Here’s the issue: • I only have 2 items left to complete the event and earn the grand prize. • However, the system keeps telling me I need to collect 20 more items, which doesn’t make sense. • I have already spent 28 tokens without receiving the items I need. • Now, I only have 3 more hours left to finish, and this bug is preventing me from completing the event. This is very discouraging because I truly love the game and want to keep playing. But issues like this make it hard to enjoy the experience. Please look into this immediately and provide a solution or compensation. My Player ID: 1007957676475 Thank you for your help, and I hope this can be resolved quickly. Best regardsLost progress
i used to play the sims mobile game a ton and I had achieved atleast level 20. I was a doctor, had a husband and kids and my house was nice. Then my game started glitching and I resulted to deleting the app like I had before with no problems. It didn’t give me a choice to recover my progress and I had to make a new account. I lost interest due to this and now I’d like to start gaming again. Is there any way of getting my old data back?
