Recent Discussions
Furniture missing
So last night i decorated my house on my phone and this morning i wanted to play on my ipad. But then i noticed that all my furniture, windows door etc are missing. I bought the floor level update yesterday and completed it on mu phone before decorating. When i opening the app on my ipad i didn’t complete the floor level update there. Maybe there are connections but i dont for sure. I tried restarting the game and deleting it and downloading it again but nothing worked. Im just a little frustrated because i also bought the simoleon plant which is now also missing. somebody got any tips on what i should or can do now?
Lost my game progress
I installed sims mobile on 3rd October after 14 days and I chose the option of downloading my old game data. After that, the game showed me that I was on level 1. I was on level 43+ and was 'Toast of the town'. I would like to get my game data back as soon as possible. It would also be great if you can compensate me with the rewards of the current event as I'm missing the event due to this big glitch/problem. Here are the details. Screenshot of an old game save (if they have it): PFA Last time they remember playing their missing savegame: 20 September, 2020 Last event they remember completing: I attempted the 'Cultured Kitchen'. Names of their Sims: Rose Francis, Ryan Francis and Hazel/Mauve Francis. I lost my game data on: Date- 3 October 2020 Time- 4:15 p.m. Hope this helps and you help me get my game data back as soon as possible. Thank you. (removed player ID's, don't post your ID on the forum) - AticMissing newly purchased house . Built house Disappearing.
I play Sims mobile I've been playing it for over 5 years. Needless to say I've gotten very advanced in the game put quite a bit of money into it as well. Recently I bought the ' Anansi ageless abode' $10.88 and never received it. I even got the receipt for the purchase and a notification from my bank saying the payment went through. Then a couple weeks later I witnessed my entire house full of belongings just disappear. It just vanished. The house pops back onto the screen but it's empty no windows no furniture nothing. Now after years of collecting things from events and paying for things you can understand how upset I was. I've been emailing EA, I've been jumping through every possible hoop to no avail. None of the belongings are in my inventory they're completely gone. They even took my trophies.😭 I have started at least 10 cases and got nowhere. I've also emailed EA and got no response. Why am I spending money on this game if I can't even receive what I paid for? And if I do get it do I have to worry about it just up and disappearing one day.Need Help!
Okay so I was playing my game and out of nowhere my house just disappeared. Now I did not use the bulldoze function. Because otherwise at least some of my stuff would be in storage. And I can show pictures that my house has since reappeared. However the house has came back but all of the items did not come back with it. I checked my inventory they're not in there. I just had a problem with EA about 3 weeks ago when I bought a house and I chose to do the house at a later time and since choosing that option I lost what I bought and even though I've spoken to EA over five times they have done nothing to help me. If you guys find folks of the Sims mobile universe could help someone like myself I would be eternally grateful. My Sims are still there, and as I said my house and the property is untouched but everything inside has vanished so if anyone could let me know what I could do to fix this I would appreciate it more than you could imagine. I hope no one else runs into a problem like this I wish you all the best to whoever read this and I hope I hear back from at least a couple people. Thank you for your time and have a good dayPlease help!!
yesterday I was playing the Sims mobile on and off on my iPhone redecorating my house with new items that I had bought in and pre-existing items that I already owned. I got home and played for a little bit and then I took a shower and went to get back on the Sims mobile on my iPad and when I got on, I noticed all of the progress I had made throughout the day was completely gone, and the furniture was nowhere to be found not even in my inventory. I then click the sidebar and linked my account back to game center and it was still missing. I then returned to the Sims mobile on my phone to see if the content was missing on there as well and it was. I then linked my phone to my game center account as well. I have reached out multiple times to get a resolution for this as I have spent countless dollars and money and time on this game and I would like my items back and get this resolved. I am absolutely gutted. i have spent more than 5 years playing this game and investing money. Not only are the new items that I just put on, but also items that I have been collecting for years along with heirlooms. Customer support has been absolutely no help and I have no idea how to fix this problem. I have followed and tips to try to get my stuff back and yet nothingUnable to Make Purchases – Payment Never Starts (iOS / App Store)
Hi everyone, I’m having trouble with in-game purchases in The Sims Mobile. Whenever I try to buy a pack, I get this message: “Please restart the game to continue the transaction.” The issue is that the payment process never actually starts with the App Store — my payment method is not charged at all. It seems the game fails to even initiate the transaction. Has anyone else experienced this issue and found a solution? Thanks in advance!BRUXACK!!! VS Izzy...
Izzy... Why are we forced to pay before seeing what he did? I understand paying to have it remade, but being forced to pay and have to keep an item he didn't like because he already spent his money on it? He could have made it and only after seeing what he did, decide whether he wants to keep it, remake it, or not.I really wish to see my sims eat on the table
It's been years now since I play mobile sims, but I really wanna see my sims eat on the table and not outside behind some walls, pregnant, they can reach the beach besides their house, more news maps, more new house lot, more accessible area in the house, more career. Please make my dream come true.
didn’t get my “earn sim cash” reward
hi! this morning i was playing sims mobile, i decided to try the “earn sim cash” option and i selected the one offer where you have to create an Audible account and get 30 days free trial. i did everything that i needed to do that was listed, i clicked on the offer using the same device, i created a new account, put in my card info and redeemed my free trial and waited a bit, now several hours have passed and i still didn’t receive my sim cash reward. i tried to contact EA support directly through the game, but when i talked to the EA agent they simply told me that they couldn’t help me and that i needed to come here to get help on this. now, could somebody help me? i don’t know how to fix this and i’d really like to get my sim cash! thank you and have a good one!
11 August 2025 - Marrakech Majesty Update Rerun
Sul Sul Simmers! Welcome to The Sims Mobile’s latest update! Faiz Jaeel is back! Help him make the most of his summer in Briny Heights yet again! Complimenting the Festival Pass are a host of incredible returning live events. The magical Enchanting Noveau Treasure Hunt, the eccentric reward-filled Glass Cacti, and the nostalgia-inducing New Class Who Dis. There’s a lot to dive back into TSM for! List of playable events Name Type Start End Marrakech Majesty Festival Pass Aug 11 Oct 20 Enchanting Noveau Treasure Hunt Aug 11 Aug 24 Wumples Wishlist #88 Limited Time Quest Aug 18 Aug 25 Glass Cacti Sweet Treat Showdown Aug 25 Sep 7 Wumples Wishlist #89 Limited Time Quest Sep 1 Sep 8 New Class Who Dis Treasure Hunt Sep 8 Sep 21 Wumples Wishlist #90 Limited Time Quest Sep 15 Sep 22 Cowabunga Bash Sweet Treat Showdown Sep 22 Oct 5 Wumples Wishlist #91 Limited Time Quest Sep 29 Oct 6 Modular Wardrobe Treasure Hunt Oct 6 Oct 19 Wumples Wishlist #92 Limited Time Quest Oct 13 Oct 20 List of packs (LTO) Pack name Start End Price USD Bronze Anniversary Pack 11 August 18 August $2,99 Silver Anniversary Pack 11 August 18 August $6,99 Gold Anniversary Pack 11 August 18 August $12,99 Platinum Anniversary Pack 11 August 18 August $15,99 "Mawdrey" the Plant 11 August 19 August Free Modest And Modern 14 August 23 August $8,99 Treasure Hunt Catch Up 20 August 25 August $9,99 Casa De Comfy 23 August 01 September $29,99 Geek-Out Collectables 26 August 04 September $7,99 Floral Fashion 29 August 05 September $8,99 On The Walls 01 September 10 September $8,99 Labour of Love 04 September 13 September $9,99 Style Pop Studio 10 September 19 September $4,99 Living Pretty Pack 13 September 22 September $9,99 Haul-iday Flea Market 16 September 25 September $5,99 Treasure Hunt Catch Up 17 September 22 September $9,99 Thrift Store Galore 19 September 28 September $8,99 Simply Splendid 22 September 01 October $7,99 Sorcerer's Apparatus 25 September 04 October $9,99 Sorcerer's Appearances 28 September 07 October $7,99 Zoomer Zen Zone 01 October 10 October $8,99 Fashionably Relaxed 04 October 13 October $11,99 New York Fashion Week 07 October 16 October $11,99 London Fashion Week 09 October 18 October $12,99 Milan Fashion Week 11 October 20 October $10,99 Paris Fashoin Week 11 October 20 October $7,99 Treasure Hunt Catch Up 15 October 20 October $9,99 New items added to the Eco Workshop Name Type CAS Type Gender Age Slot Store Behavior Resplendant Wall Sconce BB 1 OnceOnly Millenium Pendant Lamp BB 1 OnceOnly Relaxed Rural Button-Down CAS Top Male YoungAdult 2 OnceOnly Hold Your Holsteins Shirt CAS Top Female YoungAdult 2 OnceOnly Ms. Hunny Bunny BB 3 OnceOnly Swaggers the Rooster BB 3 OnceOnly Thanks to EA Creator Network for providing early access to this information
