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Ranger_Romer's avatar
Ranger_Romer
7 years ago

Re: [Workaround] New items indicator dot won’t go away

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Moto X4
OS Version 8.1.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002983292958
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unlock new item, then got to view items. For me the new item notification stays on even after I located the new items.
What do you expect to see? I expected to see the notification turn off after viewing the new item.
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback

‌

I get a red notification when new items unlock. I go to view the item(s), then return to what I was doing. The red notification stays on.

4 Replies

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  • Phantomlover1717's avatar
    Phantomlover1717
    Hero+
    7 years ago

    I don't have it, doesn't mean it's not an issue though.

    Could you make sure you don't have the red dot anywhere else? Maybe the rewards?

  • Ranger_Romer's avatar
    Ranger_Romer
    7 years ago

    I checked, it's only for home and work (I added a screenshot of my work items to clarify. The red dot is there, but not for anything from work items)

  • Ranger_Romer's avatar
    Ranger_Romer
    7 years ago

    Whoa... So what I did, since my internet hobby showed a 1/1 for the initial set, so I placed it in storage, and now the red dot is gone. So it was that bug.

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