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robitonbnet's avatar
robitonbnet
2 years ago
Solved

Banned with no reason why, support just responds with the same canned message.

Banned with no reason why, support just responds with the same canned message.  This account is less than 3 weeks old, set it up so I could play C&C4 with my son.  Login to the game never worked, so ...
  • EA_Darko's avatar
    EA_Darko
    2 years ago

    Hey @robitonbnet I took a look and all info related to your ban has been communicated to you.


    If our TOS team has denied your appeals then there is nothing anyone can do to change this.


    Darko 

robitonbnet's avatar
robitonbnet
2 years ago

While looking on the forums for hope that someone had figured it out, I noticed this gem used over and over.  This is the concern I am noting.  Being told to go there and follow the instructions that put in you a canned response reply no matter what you submit, points to two things.  One a broken process.  Two they do not care, they got their money and will not return it, and us complaining will not result in less sales or income, so its a win win for them.

EA_Mako what you are telling us to do, does not work.


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