Hey @robitonbnet I took a look and all info related to your ban has been communicated to you.
If our TOS team has denied your appeals then there is nothing anyone can do to change this.
Darko
Unfortunately the EA staff who work here on AHQ cannot help you directly with account-related issues, such as bans, only the TOS team can help you.
All the available information relating to your ban would have been communicated to you via the email associated with your EA account.
You can also check out your ban history here, but please note not all bans may appear here:
https://help.ea.com/en/my-ban-history/
It is my understanding that you can appeal a ban a number of times, up to 3, which I think you have done.
So the ban is permanent.
Ah yes, as expected the reply to go back to the never ending circle of no help.
Maybe the EA staff here should tell their managers that this process is broken, so someone in the over paid EA C-levels offices will hear that they are losing customers which will hurt their stock bonuses......
@OldTreeCreeperIf you look at the two images I sent and the details provided, you will see there is zero information being communicated, hence my initial post.
Moved post for you, for better visibility, from Apex Legends to C&C.
Out of interest, what was the content of the initial email sent to you?
There are a few reasons that I am aware of for a permanent ban like this, like an already banned 2nd hand pc.
@OldTreeCreeper I have attached the original email. Not sure it helps much, but that is the most detail I have been given.
CM Edit: Removed attachment as it contained personal info
