Hey @robitonbnet I took a look and all info related to your ban has been communicated to you.
If our TOS team has denied your appeals then there is nothing anyone can do to change this.
Darko
Community ManagerHey @robitonbnet I took a look and all info related to your ban has been communicated to you.
If our TOS team has denied your appeals then there is nothing anyone can do to change this.
Darko
@EA_Darko Perhaps you and I are seeing something different, as the image of the ban shows no reason listed (Image of that was uploaded). Every email just says they reviewed it and it stands. What stands? The question is still, what is being claimed that occurred that caused the ban, as of right now I was banned for " ".
CM Edit: Removed attachment as it contained personal info
Community ManagerYou were banned for a beach of the TOS @robitonbnet.
There is nothing more anyone can do to assist you. Our TOS team have carried out all investigations and declined your appeals.
Darko
@EA_DarkoI read the entire Terms of Service and the Terms of Sale, there are over 100 reasons in which can get you banned. To just say "TOS VIOLATION" is a cop out for giving a reason. But if you read the red box, its claiming violation of User Agreement OR Terms of Sale (NOT the Terms of Service, those are two different TOS docs). So which is it?
That said, for a 3 week old account, that was used to try and play 1 game, what violation is it they are claiming.
Frankly I find you just saying "TOS" to be a cop out also. If you can see what part of the "TOS" they are claiming was breached, please tell me.
If you are saying they are claiming I did something to sell an account or game, I would love to know how that works when doing a steam purchase.
Either way, you standing behind a vague statement, without any facts, does not make it any different than my initial complaint, the help says if you want to know what was the reason, open a ticket and ask for details, which I did, to keep getting a blanket statement with no details or facts. That the process is broken and does not work. It is done to appease the law which requires there be a way to dispute things. AKA COP OUT.
No I am not angry, just frustrated by the lack of help or empathy by people who's job title implies they are here to help the community and users..
