Isn't EA Admin paying attention? These spamers on 'Firestorm 11' are running amok Please don't bother them with a warning.... Just kick their accounts- they deserve it.

> @gamerdruid said:> Tech support does not monitor these forums minute by minute (the devs visit occasionally). Take screen shots of the messages, multiple times and save them.> > I note you say you can't PM - which is correct for a new account. You need more successful posts to do many things now. When you can, then send concurrent shots to @EE_Elephterion on here and he will probably respond privately tomorrow. Make sure the timestamps are clear and that they overlap from one shot to another. Also, keep any spam messages in your inbox.99% of the enter server on Firestorm11 have reported this player, pretty sure everyone on his round-robin list has done so, so it's not just here it has been reported - but how to escalate so something is done about it? Hs is known to have multiple accounts as well.

official 100 mails since my first post this day

Firestrom 11This is a shame, we have to be posting here and there is no administrator on the server that controls this, as in other games, 243 new emails in an hour, and so every day, it is impossible for this subject to "ultragruppen" the write by hand is a new message every 20 seconds, so that we report in the game? If they do not pay attention to us, they send us an automatic email that the report will be reviewed, and after 5 minutes they have reviewed it, what are we paying for? if they consent to this?Less patches and more control.

"FenwayStevo;c-2046173" wrote:Hundreds of people are on his spam chain. I've received 300-400 messages from him. I would guess it is now in the HUNDREDS OF THOUSANDS of spam messages. Please do something, I assume dozens of people have reported him already and still no change.I believe you guys here are dealing with a spam bot. The person behind it must have crafted a malicious google extension that enable spam messaging. If only there's a way to kick/ban his account or have an option to delete messages that are sent under his name.I would want to see a chat blacklisting service in one of TA's update. This would probably knock out the spammer as most of his victims has black listed him. also add a filter option and a mass delete option that filters on selected key words.

this is not a bot, that uses a type of script or program is separate, but as I say this is not a bot, it is a person, for which he has answered and apart he writes for the global chat of the firestrom 11, and as he says the companion of the previous post boasts of seeing the forum, if the admins of EA allows this, it is to leave this game and look for one where they respect the users, since we are the ones who feed them.

Spam Messaging has gotten out of control.... WHY?

66 Replies

gamerdruid
Hero+
7 years ago
They don't monitor individual worlds for spam, as far as I know.

Spam messages (as opposed to alliance generated spam) should be reported via the in-game system.
FingReaper
7 years ago
Used message in-game system & REPORTED before I posted here; it's only gotten worse...
EE_Elephterion
7 years ago
Are we talking spam in ingame chat or messages? If you have screenshot you can send them to me via PM.
DoubleTop_TPR
7 years ago
As far as I know it has been reported since it started a while ago now.

Continues to happen on a daily basis.
DoubleTop_TPR
7 years ago
tech support - now he is in global chat warning everyone before sending out his mass spam - any chance we can see some action please?

I can't PM as new forum seems to have forgotten my old account and posts
karl0166
Rising Novice
7 years ago
i think we are already with enough players now on firestorm11 who reported that guy.Spam keeps comming i already needed to delete arround 500 messages.
gamerdruid
Hero+
7 years ago
Tech support does not monitor these forums minute by minute (the devs visit occasionally). Take screen shots of the messages, multiple times and save them.

I note you say you can't PM - which is correct for a new account. You need more successful posts to do many things now. When you can, then send concurrent shots to @EE_Elephterion on here and he will probably respond privately tomorrow. Make sure the timestamps are clear and that they overlap from one shot to another. Also, keep any spam messages in your inbox.
one_cIown
7 years ago
Ok now saving all his messages will post tomorrow :)
DoubleTop_TPR
7 years ago
> @gamerdruid said:
> Tech support does not monitor these forums minute by minute (the devs visit occasionally). Take screen shots of the messages, multiple times and save them.
>
> I note you say you can't PM - which is correct for a new account. You need more successful posts to do many things now. When you can, then send concurrent shots to @EE_Elephterion on here and he will probably respond privately tomorrow. Make sure the timestamps are clear and that they overlap from one shot to another. Also, keep any spam messages in your inbox.

99% of the enter server on Firestorm11 have reported this player, pretty sure everyone on his round-robin list has done so, so it's not just here it has been reported - but how to escalate so something is done about it? Hs is known to have multiple accounts as well.
gamerdruid
Hero+
7 years ago
Pretty much the only way is to report it here too. If you're not getting feedback from the report you make, that is normal. They seem to have a pretty high threshold before the EA support system will do anything, and even then it may misunderstand what is being complained about. I've known the complainant get a warning for obscene language when in fact they were quoting the offender!

Keep reporting in this thread, you will reach the threshold to be able to send PM/DMs eventually. Get more of your alliance to add to the thread with evidence such as screenshots (unless it is offensive or obscene then keep that to Direct Messages as it will be blocked or banned here!