Forum Discussion
- > @gamerdruid said:
> Tech support does not monitor these forums minute by minute (the devs visit occasionally). Take screen shots of the messages, multiple times and save them.
>
> I note you say you can't PM - which is correct for a new account. You need more successful posts to do many things now. When you can, then send concurrent shots to @EE_Elephterion on here and he will probably respond privately tomorrow. Make sure the timestamps are clear and that they overlap from one shot to another. Also, keep any spam messages in your inbox.
99% of the enter server on Firestorm11 have reported this player, pretty sure everyone on his round-robin list has done so, so it's not just here it has been reported - but how to escalate so something is done about it? Hs is known to have multiple accounts as well. - official 100 mails since my first post this day
- Firestrom 11
This is a shame, we have to be posting here and there is no administrator on the server that controls this, as in other games, 243 new emails in an hour, and so every day, it is impossible for this subject to "ultragruppen" the write by hand is a new message every 20 seconds, so that we report in the game? If they do not pay attention to us, they send us an automatic email that the report will be reviewed, and after 5 minutes they have reviewed it, what are we paying for? if they consent to this?
Less patches and more control. "FenwayStevo;c-2046173" wrote:
Hundreds of people are on his spam chain. I've received 300-400 messages from him. I would guess it is now in the HUNDREDS OF THOUSANDS of spam messages. Please do something, I assume dozens of people have reported him already and still no change.
I believe you guys here are dealing with a spam bot. The person behind it must have crafted a malicious google extension that enable spam messaging. If only there's a way to kick/ban his account or have an option to delete messages that are sent under his name.
I would want to see a chat blacklisting service in one of TA's update. This would probably knock out the spammer as most of his victims has black listed him. also add a filter option and a mass delete option that filters on selected key words.- this is not a bot, that uses a type of script or program is separate, but as I say this is not a bot, it is a person, for which he has answered and apart he writes for the global chat of the firestrom 11, and as he says the companion of the previous post boasts of seeing the forum, if the admins of EA allows this, it is to leave this game and look for one where they respect the users, since we are the ones who feed them.
- You think EA may mistake all our complaints as spam?
- Gentlemen, of EA we have again the same problem with the massive messages, was not the problem solved? They had not banned this guy? It seems not.
Do something once and for all. - Guys it is easy to deal with spam mail to ensure it does not impact on your game. I would post pictures with my advice but i am "new" and therefore i don't have that privilege yet.
Anyway my advice log on go to inbox, if you have been spammed follow below
1) Type the name of the spammer (or part of his name) into the mail filter box.
2) Select all (it will only be his mail you select)
3) Delete all (it will only be his mail you delete)
4) Repeat steps 3 and 4 above until zero mail from him remains
5) Delete his name from mail filter box and you will see all your remaining mail from everybody else
6) If there are more than one spammer then repeat processes with next spammer name
7) When all spam and spammers are deleted from you inbox go about your usual business
The above takes no more than 2 minutes and your inbox and game are returned to normal for you to continue to play as you wish with no more inconvenience. Repeat each time you receive spam mail.
Clown "one_cIown;c-2048949" wrote:
1) Type the name of the spammer (or part of his name) into the mail filter box.
2) Select all (it will only be his mail you select)
3) Delete all (it will only be his mail you delete)
4) Repeat steps 3 and 4 above until zero mail from him remains
5) Delete his name from mail filter box and you will see all your remaining mail from everybody else
6) If there are more than one spammer then repeat processes with next spammer name
7) When all spam and spammers are deleted from you inbox go about your usual business
This only seems to be a temporary feature, if only there was also a way to completely blacklist a person. With this, you would only be cleaning the mess a spammer makes. Also some restrictions to messaging would be nice, so that it would deter spamming as a whole.- They don't monitor individual worlds for spam, as far as I know.
Spam messages (as opposed to alliance generated spam) should be reported via the in-game system.
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