Forum Discussion
6 years ago
> @gamerdruid said:
> There were a small number of messages in here about the issue before the end of the business day in Germany. Most happened during the evening (not the weekend, but my point about Developers not monitoring these forums 7/7 24/24 still stands). Not monitoring means exactly that, they don't look! So until working hours in Germany then they don't see (unless a mod is able to draw their attention to an issue.)
>
> Action is being taken behind the scenes. It is incredibly difficult to get EA Customer Service to do anything in relation to this game as in-game support is a delegated matter to Envision - but they have to follow EA rules and the first complaints need to be sent to EA Customer Service (I agree, not a good system!)
Come You, some users have called customer attention and nothing, now they send me to the same place, go way to "drain the bulge", it is a shame.
So we have the forums? What are you here for? they do not give solutions, they do not give clear answers, they only avoid what is clear, the precarious and shameful service they offer us.
After the players say to the C & C: TA no longer plays anyone, that if there are missing players like before, normal people get tired, not receive anything in return, not even respect, which happens ONLY the players of the Fifa or Fornite, or other games have the right to a decent service ?, because we C & C players: TA, we also pay like others and we deserve the same.
> There were a small number of messages in here about the issue before the end of the business day in Germany. Most happened during the evening (not the weekend, but my point about Developers not monitoring these forums 7/7 24/24 still stands). Not monitoring means exactly that, they don't look! So until working hours in Germany then they don't see (unless a mod is able to draw their attention to an issue.)
>
> Action is being taken behind the scenes. It is incredibly difficult to get EA Customer Service to do anything in relation to this game as in-game support is a delegated matter to Envision - but they have to follow EA rules and the first complaints need to be sent to EA Customer Service (I agree, not a good system!)
Come You, some users have called customer attention and nothing, now they send me to the same place, go way to "drain the bulge", it is a shame.
So we have the forums? What are you here for? they do not give solutions, they do not give clear answers, they only avoid what is clear, the precarious and shameful service they offer us.
After the players say to the C & C: TA no longer plays anyone, that if there are missing players like before, normal people get tired, not receive anything in return, not even respect, which happens ONLY the players of the Fifa or Fornite, or other games have the right to a decent service ?, because we C & C players: TA, we also pay like others and we deserve the same.
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