Forum Discussion

DiAB0Lk's avatar
2 years ago
Solved

Why is Tiberium world 62 still offline after maintenance 9th April?

Hello,

I still can't log into Tiberium world 62 since yesterday the 9th of April. Is there a reason for this and how long will this last?


Thank you in advance.

9 Replies

  • Kervaler's avatar
    Kervaler
    2 years ago

    Thanks, but the link you have provided have a slight issue
    It indeed sends me to the server but also somehow sends me not only back in time, but also gives me control of someone else' base
    Sadly this guy' base have less things than mine, so i'd like to get my own base back

    Please if you have a direct way to reach EA staff dedicated to TA, could you please nicely ask them to do not publish broken updates and obsolete backups, and to try to fix their mess before the next full moon? Thanks

  • gamerdruid's avatar
    gamerdruid
    Hero+
    2 years ago
    @Kervaler it wasn't Envision/EA doing the work - it was a 3rd party contractor responsible for hardware.

    I'll pass on your comment though.
  • Kervaler's avatar
    Kervaler
    2 years ago

    Whoever is to blame isn't my concern, the issue is that data has been wiped out and i'm frankly not considering playing anymore with such resets randomly happening

    I had accounts on 3 servers - being Tiberian61, Tiberian62 and Tiberian12 - and now have only one server appearing, with the base there not being mine - different layout, different buildings, different name, etc.

    It's been now 2 days and nothing has been done by whatever "3rd party contractor" is managing Tiberium Alliances so i guess nothing will be done to compensate the players for the loss - especially the ones who spent real money to buy things that got erased from the database and i'm glad i've not invested a single coin

  • I have the same problem as Kervelar. Even is thuis fixed? Do I need an other url? Please help

  • Kervaler's avatar
    Kervaler
    2 years ago

    I'm pretty sure it'll not be fixed and looking at the total absence of official communication regarding this issue it feels like this wasn't a lone case.
    I guess we'd better move to another game where the staff cares at least a little about their users

  • EE_kalyn's avatar
    EE_kalyn
    Icon for Envision Team rankEnvision Team
    2 years ago

    Hi @Kervaler Please write a pm to my colleague @ee_skyfyre8 including your account name, the world and the items lost during the data center maintenance.

    Check out our post from last week about compensation for the server issue that occurred during the scheduled data center maintenance.

    Update: Data Center Maintenance April 2024 - Answer HQ

    Everyone who was affected by this issue should have received an item-bundle by now. We apologize for the inconvenience the server issue has caused.

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