Forum Discussion

Masterson1965's avatar
3 years ago

Added funds twice today but nothing happend

So here i am again with the same topic. Today i funded 2 times and payed with paypal as i do every time. When i purchased TA funds the first time i received an error (did not copied this one sorry). So, well shit could happen and so i tried another time... guess what,,, the same error i get! Then i stopped with purchasing because i only get an error and after the payment nothing happens, no update cash at all, The strange thing is i received 2 times an message from paypal with thanks for the payment! So, they got my money but i got nothing at all.... what could be the problem now i ask you... but more important how can i get my money back or the upgrade in game currency!!

Thks for helping me out (i hope this time)

Masterson

3 Replies

  • Unfortunately we are unable to offer much assistance with payment issues. I am aware of problems of others paying with PayPal in particular as well as those in Russia and Ukraine.

    In order to get help you need to go to Origin and use the help facility there or at EA.com/help
  • Hi,
    I will, but then I need a link from Origin where I can ask my question. Do you have this address available. I really don't know where to look... thank you for your help

    Regards
    Masterson
  • http://help.ea.com/origin should get you directly there.


    The link to the help page is on the sidebar once you've logged in. This would be a better route as it will identify you from your ID.

    Firstly check this section:

    within the help and within origin to see what the status says.

About Tiberium Alliances Technical Issues

Having problems running the game or a script? Get help with Command and Conquer: Tiberium Alliances with the community!1,628 PostsLatest Activity: 4 days ago