Forum Discussion

micheleavalon's avatar
micheleavalon
2 years ago

EA Support

Sorry but can someone help me?
I have access problems on 2 "expired or invalid credentials" accounts, the EA toll-free number does not answer and invites me to go to HELP.EA.COM where I am asked for my Mail and password, but I cannot log in because they are invalid or expired. How should we proceed in this situation?
Thank you
Mic
  • gamerdruid's avatar
    gamerdruid
    Hero+
    2 years ago
    I can reply but as a moderator can't do anything. Developers could reply but can't do anything about the situation. The only people who can help with this is EA and they don't visit these forums.
  • gamerdruid's avatar
    gamerdruid
    Hero+
    2 years ago
    Did you check your spam folder for e-mails? I recently had important messages flagged as spam and only by chance checked for a different reason.
  • M8u8r4r4a0796's avatar
    M8u8r4r4a0796
    Seasoned Newcomer
    2 years ago
    it is where i went mailed them to help that i couldnot get into an account did not have security questoin answer or ability to get into recovery emailthey said no problem they could help was not this account and was a few years back . and in DM but i do not mind loading a screen shot if you want

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