As I pointed out in another thread, no-one from EA reads these forums. The developers don't work at weekends so you won't get a response today.
This same issue has arisen on other worlds and is due to the size of the world. I'm not sure what, if anything, can be done to solve the issue. Experienced players know that when you jump sectors you move back some and when you do this at the start of the world you move into the reserved area.
I've spent some time looking at every player that is 'stuck' at the edge and the vast majority don't have any badges, indicating to me they're either new player accounts (people locked out of existing accounts) or new players. Some are accounts of players with recent badges and a few with badges from many years ago (as far back as 2015).
Looking at the distances from the players to the edge, the south sector looks to be the most promising, but it only has a few slots free at the very edge of the world.
