Forum Discussion

Seasoned Ace

7 years ago

LogIn error / lost crates /can't change world / Options fail 25/26th Jan

An error in the access to the game has begun to take place.
After entering the username and password, the following screen appears: https://prnt.sc/mc78sk
(Error 500)
If you click on "Back to start", the game page WITHOUT an identified user is loaded: http://prntscr.com/mc7a3w
If you then click on the "Play now" button, error 500 appears in text mode: https://prnt.sc/mc7anb
Chrome latest version.
Versión 71.0.3578.98 (Build oficial) (64 bits)

106 Replies

TrooperSkye
Not applicable
7 years ago
Yep. Can't log into any of the worlds :/ Was playing alright until I tried to move to a different world?
SHADOW-THX1138
Rising Traveler
7 years ago
TA Support Hub
TrooperSkye
Not applicable
7 years ago
"SHADOW-THX1138;c-2042433" wrote:
TA Support Hub

Why is it always the weekend :)
nefrontheone
Seasoned Ace
7 years ago
This error with crates has already happened before and is not a failure of the game itself, but it is part of EA's communications infrastructure, which has 24x7 support.
There is some connection failure between the game servers and the databases where the logistics data of each player is stored.
pjluva10
Not applicable
7 years ago
Same on w18
Lisarn85
Not applicable
7 years ago
Glad I'm not the only one! Gave me a bit of a shock!
badaboom54
Not applicable
7 years ago
It says I have ZERO supplies. Says I NO FUNDS I have 4322.
I Tried logging out & back in. No good What else can be done
Everything was fine yesterday
nefrontheone
Seasoned Ace
7 years ago
Options link don't works too ! :-(
http://prntscr.com/mcaeom
Note: After cleaning caches/data works again change world option.
Note2: This morning is failing again. :-(
nefrontheone
Seasoned Ace
7 years ago
Change world don't works, too !
http://prntscr.com/mcaf8j

Note: After cleaning caches/data works again change world option.
Note2: This morning is failing again. :-(
NatSor75
Not applicable
7 years ago
same problem too, all my resources are gone