"PLAY NOW" button not working
As the topic says, the button isn't working: when I click on it, it just refreshes the main page but nothing else is happening.
Forum Discussion
this Message BELOW is a copy of an official reply from EA customer service and specialist who are looking into this exact problem. i have case number and all. please read this Detailed info that they claim will correct the problem.
My name is JP and I am a specialist here at EA. I am currently looking into your case and first of all, let me apologise for any inconvenience caused and the length of time you have been waiting.
The good news is that your case is now in my queue so I will be able to keep a close eye on it and will do my best to respond in a timely manner so you are not left waiting.
So I can see here you are having issues after being a long term player with C&C Tiberium Alliances.
I carefully read through your conversation with the previous advisor who has sent this to my department and I have been looking into this for you and my colleague who is an Expert for our other titles has informed me that any requests regarding Tiberium Alliances needs to be referred to this specific forum - https://forums.ea.com/en/commandandconquer
I understand your frustration and also that you feel that no one cares about your issue but I have been informed that as long as you post on this forum that one of the moderators will reach out to you directly.
Thank you again for your patience while waiting to hear back from us.we work on your issue George.
My name is JP and I am a specialist here at EA. I am currently looking into your case and first of all, let me apologise for any inconvenience caused and the length of time you have been waiting.
The good news is that your case is now in my queue so I will be able to keep a close eye on it and will do my best to respond in a timely manner so you are not left waiting.
So I can see here you are having issues after being a long term player with C&C Tiberium Alliances.
I carefully read through your conversation with the previous advisor who has sent this to my department and I have been looking into this for you and my colleague who is an Expert for our other titles has informed me that any requests regarding Tiberium Alliances needs to be referred to this specific forum - https://forums.ea.com/en/commandandconquer
I understand your frustration and also that you feel that no one cares about your issue but I have been informed that as long as you post on this forum that one of the moderators will reach out to you directly.
Thank you again for your patience while waiting to hear back from us.we work on your issue George.
